PRIVACY POLICY
Introduction
At Soul Open, your privacy is a top priority. This privacy policy explains how we collect, use, and protect your personal information when you interact with our website and services. We aim to provide you with a transparent and secure online experience. This policy is available on our homepage and any page where personally identifiable information is requested.
Our Commitment to Fair Practices
Soul Open is committed to handling your information in a responsible, ethical, and secure way. We ensure that the information we collect from you is treated fairly and transparently. Specifically, we will:
- Take necessary steps to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
- Ensure that the information we collect is used only for the purpose it was provided.
- Make sure we keep the information we hold about you accurate and up-to-date.
- Provide you with the opportunity to access your personal data and correct or update it if needed.
Types of Information We Collect
This privacy policy applies to all information collected or submitted through our website, www.soulopen.youare.ninja.com. When you interact with us, we may collect various types of data, including:
- Browser Data: We may collect and analyze data from your browser and IP address to improve the performance of our website. This data is anonymous and used only for website optimization and analytics.
- Cookie Data: We use cookies to enhance your browsing experience. These cookies are used sparingly and are not employed for tracking anonymous visitors. If you’re concerned about cookies, you can adjust your browser settings to notify you when cookies are in use or block them entirely. Please note that blocking all cookies may impact the functionality of our website.
- Personal Data: When you place an order, request information, or sign up for updates, you may provide personal details such as your name, address, email address, phone number, and payment information. We only use this data to fulfill your orders or requests. Once your transaction is complete, we do not store your payment details.
How We Use Your Information
- Order Fulfillment: Any information you provide when placing an order is used exclusively for completing the order and delivering the requested products or services. We will not share your personal details with third parties unless it’s necessary to fulfill your order.
- Communication: If you contact us via email, we will use your email address to respond to your inquiries. We do not use this information for marketing purposes unless you specifically request to receive updates.
- Newsletter and Updates: If you opt to receive our newsletter or updates, we will use the information you provide to send you information about our products, services, and events. You can unsubscribe from these communications at any time.
- Non-Identifying Information: We may collect non-identifiable data (such as aggregated site usage data) to help improve our website and services, ensuring they better meet your needs.
We will never use or share your personally identifiable information in ways that are not described in this policy, unless we obtain your explicit consent or offer an opt-out option.
Data Security
We employ various physical, electronic, and procedural safeguards to protect your personal information. Our website and systems are regularly monitored and updated to maintain the security of your data. While we make every effort to protect your information, please be aware that no method of online transmission is 100% secure.
Children’s Privacy
We take the privacy of children very seriously. Our services are not intended for children under the age of 13, and we do not knowingly collect or maintain information from individuals under 13 years old.
Accessing or Updating Your Information
You can access the personal information we hold about you by contacting us or using the appropriate online tools. If you find that any information we hold is incorrect, you can request corrections. For security purposes, we may ask you to verify your identity before granting access or making changes to your information.
Contact Us
If you have any questions or concerns about our privacy practices, please don’t hesitate to contact us:
Phone: (480) 242-2781
Email: michelle@soulopen.org
We’re happy to address any concerns or provide further clarification on how we handle your personal data.
By using our website or services, you consent to the terms outlined in this privacy policy. We may update this policy periodically and encourage you to check for changes. Any updates will be posted here, with the effective date indicated.
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